Shipping and Delivery

Welcome to Neuromedics! We are committed to delivering your orders quickly, reliably, and affordably. Please read our Shipping & Delivery Policy to understand how we handle the delivery of your purchases.

1. Shipping Destinations

We currently ship to locations across India. If you’re outside our standard delivery zones, please contact us at info@neuromedics.store to confirm shipping availability.

2. Shipping Options & Timelines

a. Standard Shipping

  • Delivery within 4-6 business days.

b. Express Shipping

  • Delivery within 2-3 business days.

Note: Delivery times may vary based on your location and the availability of the product. Public holidays and unforeseen circumstances could affect delivery timelines.

3. Order Processing

  • Orders are processed within one business days after payment confirmation.
  • You will receive an order confirmation email with tracking details once your order is dispatched.
  • Orders placed on weekends or public holidays will be processed the next business day.

4. Shipping Charges

  • Free Shipping: Available for orders above 2000rs.
  • Shipping fees for orders below this amount are calculated at checkout based on the shipping method and delivery location.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided link or contact us at info@neuromedics.store for assistance.

6. Delivery Guidelines

  • Please ensure your delivery address is complete and accurate to avoid delays.
  • If no one is available at the delivery address, our courier partners may attempt redelivery or leave a pickup notice.
  • If you experience delays or issues, please contact us at info@neuromedics.store.

7. Damaged or Missing Items

We take great care in packaging your orders, but if you receive a damaged item or your package is incomplete:

  • Notify us within 7 days of delivery.
  • Provide photos of the damaged product or package.
  • We will arrange for a replacement or refund based on your preference.

8. International Shipping (if applicable)

  • For international orders, delivery timelines and costs may vary.
  • Additional customs fees or import duties may apply and are the responsibility of the customer.

9. Changes to Shipping Address

You can update your shipping address before the order is shipped. Please contact us at info@neuromedics.store immediately if you need to make changes.

10. Contact Us

For any questions or concerns about shipping and delivery, feel free to reach out:
Email: info@neuromedics.store
Phone: +91 9336457700

Thank you for choosing Neuromedics. We look forward to serving you!